At Yatri Supply, we build gear for the journey, and we stand firmly behind it. Whether you’re navigating bustling city streets or chasing monsoon clouds in the mountains, your gear should be as reliable as your sense of adventure. That’s why all backpacks purchased directly through yatrisupply.com are backed by a comprehensive 2-year warranty, and all our rain jackets are protected by a 1-year warranty. We believe in authentic craftsmanship, and if our gear doesn’t hold up to that standard, we’re here to make it right. To file a claim, please submit your case below with clear photos and a brief description of the issue.

Coverage Details:

• Exclusions: Our warranty covers manufacturing defects, but does not cover normal wear and tear, cosmetic ageing, or damage from rough/improper use (we know adventures get messy, but please treat your gear with love!).
• Authorised Retailers: If you bought your item from an authorised stockist, please get in touch with your original point of sale directly.
• Note: Products purchased through unauthorised third-party vendors are not eligible for warranty coverage.